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Ignite Your Passion!

Greg Kelley

From the Showtime Documentary Series – Outcry, Greg Kelley will share his story of a wrongful conviction and how he found a skillset and passion for a future business opportunity in the most unexpected of places. His story will shake, inspire, and share the spark that ignited his passion for a business that is so relatable we are expecting it to spread like wildfire into your business and your daily life!


Product Track

This track includes sessions related to the CGM product you use daily. This content covers new features, recent technology updates as well as secrets to success like tips and tricks from our product experts.  


  • CGM eMDs Product Roadmap
  • Daily Work List
  • Tips and Tricks
  • CGM eMDs Prescribe - New Features and Worflows
  • Template Editing: Basic and Advanced

Industry Track

These sessions focus on healthcare technology topics. From rapidly changing technologies to up to date regulatory requirements, sessions in this track will bring you in the “know” for what is happening in this industry “in the now”. 


  • Battling Burnout-Protecting Your Peace and Your Passion 
  • Confronting the Great Resignation - How to Engage and Keep your Virtal Team Members Happy 
  • Opening a Physician Office Lab: Advice for Starting Your Own In Office Lab
  • Security Q&A
  • Uncoupling Management and Leadership
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Professional Development Track

Understanding your technology and how to effectively use it is just one part of running a successful practice. Our professional development track focuses on other areas of your business that need time, attention, and development. 

  • Management Culture and Social Style
  • The Negotiation Crash Course
  • Writing the Best Email of Your Life
  • HR 101



Continuing Education Track

Professionals in our industry have so much on their plate including continuing education requirements. The User Conference team wants to ensure that we make the most of your investment by making this the event that covers all your needs, by providing a variety of sessions that meet your annual certification requirements. 


  • Best Practices from the Clearinghouse Experts
  • Digital Marketing Trends in Healthcare You Should Know About 
  • Regulatory Updates for 2023
  • Information Security Program
Download the conference Agenda.


Need more in-depth training? New to CGM eMDs? Have new staff joining your practice? Attend and take advantage of our pre-conference Boot Camps, where you can get a full day of in-depth training designed to meet the needs of both new and power users.

  • PM Boot Camp for New CGM eMDs Users
  • EHR Boot Camp for New CGM eMDs Users


Our expert speakers and trainers will be onsite to teach you the latest tips and tricks and how-to's to maximize workflows and improve efficiency with your CGM eMDs instance. 


Brice Gilmore is a Product Manager for the CGM Plus and Platform Services Team who has been with the company since 2015. The best part of his job is working with a diverse group of customers and CGM team members to create platform-based solutions that integrate with many of CGM’s EHR and PM systems.

Dr. Eric

Dr. Weidmann joined South Austin Medical Clinic in 1989. His passion for ACCME accredited medical education and primary care-based research has actively continued via Primary Care Network (PCN) and his current role as Board Chairman of PCN. He is recognized as a “hands on leader” in the applications of technology and data systems in patient care and is the Chief Medical Officer for CGM eMDs.  


Janet joined CGM in 2008. During her career she has assisted single provider offices to large groups and hospital-based providers in successfully implementing both the CGM eMDs and PLUS products.


John H. Waites has been with CompuGroup Medical US for over 10 years in various roles. Currently, John works with cross functional teams to develop and support the user experience for CGM eMDs which includes prioritizing functionalities, managing beta and general availability releases, and gathering user-perspectives.


Susan M. Matlack joined CGM in 2010. She has an extensive training background having worked for both for-profit and non-profit companies. She is also a certified Patient Centered Medical Home Certified Content Expert (PCMH CCE).


Patrick Hall has over two decades of expertise in the healthcare software industry. He has worked with thousands of customers and their interests in numerous areas including software product management and customer operations. He is a passionate advocate for satisfaction and speed.


Crystal Elmore has over 24 years of experience in healthcare. Family Medical Center of Hart County is a six provider Rural Health Clinic in central Kentucky specializing in Family Practice and Pediatrics and providing care for over 28,000 patient visits per year. eMDs was implemented in 2008 and the practice is now a beta testing site for eMDs.


Sky works with the Family Medical Center of Hart County, a six provider Rural Health Clinic in central Kentucky.  In 2008, he led the implementation of eMDs in his clinic.  Family Medical Center is now a beta testing site for eMDs, uses CGM LABDAQ to run their in-house lab and provides care for over 28,000 patient visits per year. 


Billy is the Sr Director of Information Technology and Information Security at CGM and is responsible for datacenter and network design and function as well as cybersecurity. He’s worked fulltime in the network engineering and cybersecurity fields for 21 years. 

Dr. Peggy L.

Dr. Stark-Wilson is a retired educational administrator who has worked with a variety of teams in public schools, universities, nonprofit organizations, and churches in developing strong strategic plans in order to improve performance as well as enhance staff morale. 


Rebecca is an accomplished technology leader with more than 20 years of experience in all facets of information technology from analysis, design, development, delivery and support. Her driving passion is leveraging technology as a critical tool for advancing information exchange in the healthcare field. 


Thom Blaylock is an Assistant Clinical Professor of Public Policy at Wagner where he teaches professional and public policy communications and serves as clinical director of the Masters of Science in Public Policy degree program. He runs the NYU Wagner Writing Center and works as a communications consultant in the healthcare space. 


Chaplain Wilson has had extensive experience dealing with traumatic situations. He can bring laughter and encouragement into very difficult situations and help people walk through some of the greatest tragedies of their lives.


Katy Thaden started with CGM in 2008 in the EDI Implementation department.  She has worked as a Product Manager overseeing the Practice Management side of the software for CGM eMDs and is now overseeing PM projects and enhancements for multiple software lines.