CGM's 2023 User Conference registration will be opening soon.  The dates are:


Main Conference: Thursday June 29th to Saturday July 1st

Pre-Conference & Boot Camps: Wednesday June 28th.


We look forward to welcoming you to the Gaylord Hotel in Grapevine, Texas and Celebrating Your Independence with an action-packed agenda featuring more user-driven presentations and discussions, keynote sessions, training, exhibitors, and more.


Watch for notifications from CGM. You can also send an email to and we'll send you a message as soon as registration opens so you can take advantage of discounted early bird rates.


















Ignite Your Passion for Healthcare

User Conference is back and better than ever! Though it feels like the world slowed down in some respects since the last time we met in person, the healthcare technology field accelerated and rose to meet challenges not encountered in the past 100 years. This program is designed to help meet these new challenges and be proactive in positioning your business and team for success in the upcoming year. We will address the following and much more!

  • Product-specific sessions designed to help you navigate the application seamlessly. 
  • Industry sessions conducted by resident experts to keep you informed about the latest updates in your field.
  • Professional Development opportunities that help your team gain valuable insights within their role.
  • An exhibit hall full of partners that can offer integrated solutions that provide your business with maximum efficiencies with minimum efforts. 
  • A support lab providing hands on product experience with dedicated support specialists.
  • Networking opportunities that connect you with users to share experiences and best practices.
CGM User Conference


September 7, 2022

Conference & Exhibits:

September 8-10, 2022
Gaylord Texan Resort

A Conference Program Developed for Your Specific Needs  

Each attendee has a dedicated conference track specific to your CGM solution. All attendees can take advantage of our Industry and Continuing Education courses.

Click on your CGM product icon below to learn more about your custom conference agenda.

Learn how to leverage your investment and achieve new heights with your CGM APRIMA system. Get trained on new functionality in the latest APRIMA releases and see how it can benefit your practice. Take advantage of pre-conference Boot Camps, continuing education credits and much more! 

See Conference Program

The CGM eMDs system you know, and love has been upgraded! Get trained on new functionality in the latest eMDs releases and see how these changes can streamline your business. Take advantage of pre-conference Boot Camps, continuing education credits and much more! 

See Conference Program
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Why Should You Attend?

Our unique combination of technologies and services translates to greater impact, increased productivity, and less operational burden for healthcare providers, empowering YOU to deliver the best patient care possible, while enhancing your financial strength.

Quickly and cost-effectively learn how all the new (and existing) functionality in your CGM system works.

Stay informed about all the new and upcoming government regulations.

Schedule one-on-one meetings with CGM support staff and members from our management team. 

Check out the cutting-edge products and services from our partners on the exhibit floor.

Trade tips and tricks with experienced users from other practices and learn how they succeed with CGM.

Plus much more...

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Who Should Attend?

Physicians, nurses, lab techs, practice managers and support staff from practices and labs across the country will all benefit from the CGM National User Conference.


To be able to cover all aspects of the CGM products, it’s best to send multiple users to cover all the program has to offer. In fact, most customers send more than one person. We even have a few customers that send as many as 16!



Gaylord Texan Resort

1501 Gaylord Trail, Grapevine, Texas 76051

CGM has arranged for a reduced hotel room rate for User Conference attendees. Be sure to book your hotel by August 16, 2022 to get the special $209+/night single/double occupancy room rate. Rate includes the $20 daily resort fee.


Everything is bigger in Texas and that undoubtedly includes Gaylord Texan Resort & Convention Center. Standing on the shores of Lake Grapevine with 4.5 acres of indoor gardens, 10 restaurants, seasonal water park and two pools, this is a resort that could only make its home in The Lone Star State. Travelers from all over the world will enjoy our convenient location near Dallas/Fort Worth International Airport, as well as Grapevine Mills®, LEGOLAND® and Cowboys Golf Club. Our spacious rooms and suites provide an exceptional opportunity to relax, but if you want to take it one step further, alleviate your troubles at our on-site spa, Relâche Spa & Salon. With our immense lineup of dining options, finding something to satisfy your palate couldn't be more effortless. 


Register nowOpens in a new window.Book your hotel

Sponsors & Exhibitors

Check out the cutting-edge products and services our sponsors and exhibitors offer

during breakfast, lunch, and networking breaks.

Diamond Sponsor


Platinum Sponsor

Platinum Sponsor

Platinum Sponsor

The Updox Communication Platform helps you deliver the best virtual and in-person care to focus on what matters most—your patients. Updox, an EverCommerce company, is the only place to manage all your work and communications to ensure safe and efficient care. From one consolidated inbox, Updox provides HIPAA-compliant solutions that enhance the patient experience, boost office productivity, and drive organizational profitability.

Gold Sponsor

AutoRemind offers patient engagement tools to grow your practice and make it more efficient - Reminders, Two-Way Texting, Reputation Management, Newsletters and more. With AutoRemind, you only pay for what you need, so the price is always right.

Gold Sponsor

For over two decades, NexTrust’s BillFlash platform has been helping medical practices get paid more and get paid faster with top-of-the-line Billing, Payments, Collections, and Revenue Cycle Management services. Schedule a demo at

Gold Sponsor

Dolbey offers a suite of accurate and flexible speech recognition, dictation, transcription, and digital recording solutions, which have been ranked Best in KLAS for CAC in 2017-2022 and Front-End Speech Recognition – Imaging in 2018, 2019 & 2021.

Gold Sponsor

Kno2 works seamlessly with Aprima, providing the ONLY fax solution designed specifically for healthcare. Users can also improve eSignature workflows with our DocuSign® EHR Connector, or scan paper records to the EHR with the Konica Minolta Healthcare-enabled MFP. Learn more:

Gold Sponsor

Persivia’s end-to-end population health platform – CareSpace® harnesses Data & Artificial Intelligence to support all your cost, care and quality initiatives.

Our EHR companion- CareTrak™ integrates the data into EHR and Synchronously delivers HCC codes, Care Gaps, Risk Scores and AUC information to providers at the point of care.

Gold Sponsor

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their care and provides a modern, consistent experience, while enabling healthcare organizations to optimize their staffing, boost profitability and enhance clinical care. To learn how Phreesia can give you the capacity for more, visit










Interested in becoming a sponsor or exhibitor? 

Click below to request more information. 



Conference Option

Standard Pricing

Boot Camp Only


2-Day Conference Pass
(VAR & Attendee)


3-Day Conference Pass


Welcome Event Guest


What's Included? 

Your conference pass offers access to all sessions including continuing education credits that you register for, Breakfast and Lunch on the days you registered for the conference, access to the exhibit hall, support lab, a specialty focused lunch designed for networking and the Welcome Event!


Refund/Cancellation Policy

Registrants canceling prior to July 1, 2022 will receive a refund of fees paid less a $100 administrative fee. Registrants should email with cancellation requests.

Registrants canceling on or after July 1, 2022 for any reason will not receive a refund. CGM will not waive this policy. A registrant may notify CGM at if he or she wishes to transfer registration fees to another individual.


In the event CGM must cancel the User Conference at any time due to Unforeseen Circumstances, as defined below, CGM will provide registrants with a credit towards the next User Conference. No further refund of fees shall be issued.


Unforeseen Circumstances are defined as circumstances beyond the reasonable control of CGM, such as acts of God, war, acts of terrorism, government regulations, disaster, strikes, civil disorder, etc. In addition, the following shall be considered Unforeseen Circumstances with respect to the COVID-19 pandemic: the state and/or federal agency responsible for public health or disease control where the CGM User Conference is located (or the country(ies), state(s) or province(s) from which a majority of event attendees are traveling, issues a regulation, advisory, notice, or warning (collectively, a “Notice”) advising travelers to avoid travel to the city where the CGM User Conference is located, or to shelter in place/stay at home as a result of the COVID-19 pandemic, and such Notice includes the date(s) of the CGM User Conference.


Check Payments

Make Payable to: eMDs Inc.
Memo: For 2022 User Conference
Mail to: eMDs Inc./ATTN: Conference Team
10901 Stonelake Blvd., Suite 200
Austin TX, 78759

NOTE: For payment by check, if you check has not been received within 15 days after registration completion, you registration will be cancelled. 

Questions about the User Conference?

Check out our F.A.Q. section!


User Conference is open to CGM APRIMA, CGM eMDs (Formally Known as Solution Series), CGM LABDAQ, and CGM SCCHUYLAB customers as well as our VAR partners. Vendor partners may also attend if they are registered as sponsors for the event.


Marketing will send customers and VARs notifications via email. We will also post notifications in Support Centers if applicable. If you do not currently receive CGM marketing notifications, please email to request to be added to our distribution lists.


CGM has multiple conference pass options to meet our customers educational needs.
  • Boot Camps – In-depth training designed to meet the needs of both new and power users. Boot Camps take place on September 7, 2022. 
  • 2-Day Conference pass – Access to two of the three days for the core conference program. Attendee can choose which two consecutive days to attend. 2-day passes cannot be used for boot camp sessions.
  • 3-Day Conference pass – Access to the core conference program September 8-10, 2022. Customers can pick and choose from over 100 sessions. 3-Day passes cannot be applied to boot camp sessions.

Pricing for the different pass options is availalbe in the pricing section above this Q&A section. 


Yes, you can view the conference program agenda by clicking on the product icon on the User Conference landing page. The agenda overview page will provide a preview of the tracks available, session descriptions, and a downloadable PDF. 


Yes, this pricing is valid for VAR attendees. The pass will also include a FREE VAR only day on September 7, 2022. VARs must register for the conference to attend the VAR only day. 


Registration is easy. Click the Register Now button and you will be redirected to our registration site. Follow the step-by-step instructions to confirm your spot for the conference. All attendees must register through the registration site. No manual registrations can be taken. 


We allow changes at any time. Simply log into the registration site to modify your registration or email


Absolutely. Once you are registered, you will receive a confirmation letter that gives you a code to use so that additional attendees from your practice can register. Your confirmation # is required to add a person. 


Yes. The conference is at the Gaylord Resort and Convention Center in Grapevine. There’s a lot of great info about the hotel in the invitation. Please take a few minutes to look it over.


The attire is business casual. We want you to be comfortable.

Have additional questions?

Contact us for more information

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